Returns & Exchanges
At EcoTools Beauty, we want you to be completely satisfied with your sustainable beauty routine, which is why we offer a 30-day window for returns on all products. If your purchase doesn't meet your expectations, we provide a seamless process to ensure your experience remains as beautiful as our tools.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid eco-friendly shipping label will be sent to your email for easy printing.
Package Your Items
Place the unused or gently used products in their original packaging to ensure they are protected during transit back to our facility.
Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing